Shipping policy
DELIVERY POLICY
Digital Products
All products sold on this website are digital downloads (eBooks). No physical items will be shipped.
Delivery Method
Upon successful payment, you will receive access to your digital product via:
- A download link on the confirmation page, and/or
- An email sent to the address provided at checkout
Delivery Time
Delivery is instant after purchase.
If you do not receive your product within a few minutes, please check your spam/junk folder before contacting support.
Delivery Issues
If you experience any issues receiving or accessing your product, please contact us at:
We will ensure you receive your purchase as soon as possible.
Incorrect Email Address
It is the customer’s responsibility to provide a valid and correct email address at checkout.
We are not responsible for delivery issues caused by incorrect or misspelled email addresses provided by the customer.
Technical Requirements
Customers are responsible for ensuring their device can open standard file formats (such as PDF).
Contact
If you have any questions regarding delivery, contact us at:
support@mycozycathome.com